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Home esports

Cant customize in Overwatch 2? ow2 some of your hero customization is unavailable, find solutions here!

admin@cpwss2d by admin@cpwss2d
01/01/2025
in esports
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Cant customize in Overwatch 2? ow2 some of your hero customization is unavailable, find solutions here!
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Okay, so I’ve been messing around with Overwatch 2 lately, and I gotta tell you about this weird thing that keeps happening. It’s not game-breaking, but it’s definitely annoying. I’m talking about the message “Some of your hero customization is unavailable in this instance.” Yeah, that one.

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Cant customize in Overwatch 2? ow2 some of your hero customization is unavailable, find solutions here!

So, I booted up the game, ready to jump into a match and show off my sweet, sweet * skin. You know, the one I grinded for ages to get? But when I got to the hero selection screen, boom – there it was. That darn message. At first, I thought, “Okay, maybe the game’s just being slow.” You know how it is sometimes, servers and all that jazz. So I waited a bit, restarted the game a couple of times, but nope, the message was still there.

Then I started digging around. I checked the forums, scrolled through some Reddit threads, and it seems like I’m not the only one with this issue. Some folks were saying it’s because the game hasn’t fully loaded all the updates. Others were pointing fingers at Blizzard’s servers, which, let’s be honest, wouldn’t be a huge surprise. They were saying, “It means they didn’t really go through testing”.

What really got me, though, was that this wasn’t just about skins. I mean, I love my skins, don’t get me wrong, but some people were saying that this message could actually stop you from picking certain heroes! Like, imagine not being able to play your main because of some bug. That’s a whole other level of frustrating.

I did notice something interesting, though. It seems like weapon charms are still working fine. At least, that’s what I gathered from the chatter online. So, I guess it’s not a total customization blackout, which is something, I suppose.

Anyway, I’m still trying to figure out a solid fix for this. I’ve tried the usual stuff – you know, verifying game files, updating drivers, the whole nine yards. No luck so far. I even saw one guy saying he got the message every single time he opened the game. That’s rough, buddy.

So, what did I actually do?

  • Launched the game and entered a match.
  • Observed the “Some of your hero customization is unavailable” message on the hero selection screen.
  • Restarted the game multiple times, hoping it was a temporary glitch.
  • Searched online forums and communities for similar experiences and potential causes.
  • Verified that weapon charms seemed unaffected, based on online discussions.
  • Attempted basic troubleshooting steps like verifying game files and updating drivers.
  • Realized the issue might be more widespread and potentially server-related.

For now, I’m just hoping Blizzard gets their act together and fixes this soon. It’s a bummer not being able to use all my cool customizations, and it’s even worse for those who can’t play their favorite heroes. If you guys have any tips or tricks, let me know! In the meantime, I’ll keep grinding, even if it’s with a slightly less customized experience.

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